Now Available FOR TEBEX CREATORS

SupportReimagined

For Tebex Creators

Professional ticket support for FiveM & RedM developers. Automatic Tebex verification, Discord integration, and AI-powered responses.

Get Started Free
Tebex syncAuto
Setup time5 min
AI Assistant24/7
No credit card required
Free forever plan
Setup in 5 minutes

Integrations

FiveM
RedM
Tebex
Discord
GitHub
The Problem

Support on Discord Is Broken.

If you sell FiveM or RedM scripts on Tebex, you know the drill. Threads scroll off. DMs pile up. Tickets get lost. Sorting and tracking customer support on Discord becomes a daily mess. And the longer your store runs, the worse it gets.

289 unread

Without Joely

The Discord chaos

  • No way to sort tickets.

    Discord threads, DMs and support channels all mix together, with no priority, no status, no queue.

  • No ticket history.

    Once a thread scrolls off, your team loses everything. Returning customers, and their past purchases, start from zero every time.

  • Hours wasted re-finding context.

    Your team scrolls back through old DMs instead of solving issues.

  • Painful for everyone.

    Staff burn out, customers get inconsistent answers, the same questions get asked twice.

With Joely

All caught up

With Joely

One organized inbox

  • Sort, filter and prioritize.

    Every ticket has a status, an assignee, an age and a clear queue.

  • Full ticket history, forever.

    Every conversation, Tebex purchase and interaction stays linked to the customer.

  • Solve issues, not search for them.

    Context loads in one click: past tickets, orders, and Discord profile in view.

  • Calm, not chaos.

    Your team works from a clean inbox. Customers get fast, consistent replies.

Features

Built for
Tebex Creators

Stop juggling Discord DMs. Joely keeps your tickets organized, verified, and resolved.

One Dashboard. Every Ticket.

Priorities, assignments, auto-routing, @mentions, internal notes, and chat commands. Everything your team needs to stop losing tickets in the DMs.

Drafts While You Sleep

Set your hours and AI handles the overnight pile. Approval mode keeps you in control of every reply.

Smarter With Every Ticket

Teach AI directly from resolved tickets, web pages, or your docs. Scope facts to specific packages so answers stay precise.

Tebex Verification

Verify purchases on the spot. Full order history, coupons, and gift cards, straight from the ticket.

Support From Discord

Customers get DM notifications on every new reply, with a custom embed builder to promote your portal in any channel.

Tickets to GitHub Issues

Turn any ticket into a GitHub issue in one click. Status syncs both ways, so bug reports never slip through the cracks.

Roles Meet Ratings

Granular permissions for every team member. Built-in CSAT surveys track staff performance and customer satisfaction trends.

See all features

How It Works

Three Steps to
work faster

Stop juggling Discord DMs. Start resolving faster.

01

Connect Your Store

Link your Tebex store. We automatically sync your products and customer data.

02

Share Your Portal

Give customers a branded portal URL where they can submit tickets linked directly to their purchases.

03

Delight Customers

Manage tickets with team collaboration and AI assistance. Make every interaction count.

Create my portal
See It in Action

Built for
Tebex Creators

A powerful dashboard for your team and an intuitive portal for your customers.

Dashboard home overview
Ticket conversation with Tebex purchase history
Dashboard ticket list view
AI-powered reply suggestion in ticket
AI knowledge base configuration
GitHub issue linked to ticket
Link GitHub repository to project
Tebex coupon management
Dashboard settings panel

Dashboard Home

Tebex Integration

Instant Purchase
Verification

Connect your Tebex store and instantly verify customer purchases. No more asking for transaction IDs or screenshots.

  • Automatic purchase verification when a ticket is opened
  • Full order history with products, amounts, and coupons
  • Issue coupons and gift cards directly from the dashboard
Start Free

Tebex Purchase Verified

Automatic verification

ProductFiveM Tow Truck
Transaction IDtbx-1245616a54383
StatusCompleted
Ownership Verified

Customer owns this FiveM script. Purchased on March 15, 2024.

Joely
JoelyAPPToday at 2:34 PM

New message in Ticket #1234

From the ESX Jobs Pack setup guide: extract the archive to resources/[jobs], add ensure esx_jobs to server.cfg, then import install.sql. Dependencies: es_extended, oxmysql.

From

Joely AI

View Ticket

Open in browser

FiveM Scripts Support · Today at 2:34 PM

Discord Integration

Stay Synced
With Discord

Your FiveM and RedM community is already on Discord. Keep them in the loop with DM notifications, per-ticket follow, and a custom embed builder to promote your portal.

  • Customers receive DM notifications on every staff reply
  • Custom embed builder to promote your portal in any channel
  • Toggle DM notifications per ticket, link/unlink anytime
  • Send CSAT survey links via DM when a ticket is resolved
Start Free
AI-Powered Support

Let AI Handle
Common Questions

Train the AI with your script documentation and let it answer repetitive questions automatically. 24/7 support while you sleep.

  • Train from docs, web pages, or past ticket conversations
  • Auto-responds outside staff working hours with configurable schedule
  • Per-package knowledge scoping for accurate context
  • Approval mode lets you review AI responses before sending
  • Vacation mode overrides schedule for full 24/7 coverage
Start Free
AI Response Generated
How do I install the ESX job script on my FiveM server?

To install the ESX job script:

  1. 1Download from your Tebex account
  2. 2Extract to resources/[jobs]
  3. 3Add ensure esx_jobs to server.cfg
  4. 4Import the SQL file to your database
Testimonials

Trusted by Developers

"No more copy-pasting transaction IDs. Tebex verification is instant: I can see the full order history right in the ticket."

L

Lucas M.

FiveM Script Developer

"The AI handles installation questions overnight while I sleep. Approval mode means I stay in control of every response."

E

Emma D.

Tebex Store Owner

"Managing tickets through Discord was a nightmare. With Joely everything is organized, easy to pick up, and fast. Never going back."

N

Nathan R.

FiveM Development Team

Simple Pricing

Start Free, Scale as You Grow

No hidden fees. No credit card required. Get started in minutes.

MonthlyAnnualSave 20%

Free

Perfect for solo developers

$0
  • 1 project (1 Tebex store)
  • 1 member
  • Unlimited tickets
  • Tebex orders sync
  • DM notifications
  • Create GitHub issues
  • 50 AI responses/month
Get Started

Plus

For serious Tebex sellers

$8.70
/monthBilled annually, excl. VAT
  • Everything in Free
  • 2 projects (2 Tebex stores each)
  • 3 members
  • Custom roles
  • Granular permissions
  • Tebex coupons & gift cards
  • Private portal (hide from search)
  • 200 AI responses/month
Get Started
Popular

Team

For established teams

$23.19
/monthBilled annually, excl. VAT
  • Everything in Plus
  • 5 projects (5 Tebex stores each)
  • Unlimited members
  • Auto-assign rules
  • 2,000 AI responses/month
  • Custom AI instructions
  • Message translation
  • GitHub issue duplicate detection
Get Started

Enterprise

For large operations

Custom
  • Everything in Team
  • Custom project limit
  • Unlimited Tebex stores
  • White-label (custom domain)
  • Dedicated support
  • SLA guarantee
Contact sales

Compare all plans

FAQ

Got Questions?

Code More.
Support Less.

Joely verifies Tebex purchases, routes Discord replies, and lets AI handle the repetitive questions. Ship scripts instead of repeating yourself.

Get Started Free Join Discord
Free forever plan
No credit card required
Tebex integration included