[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"documentation:page:\u002Fdocumentation\u002Fplans-limits":3,"documentation:nav":329},{"id":4,"title":5,"body":6,"category":319,"description":320,"extension":321,"meta":322,"navigation":323,"order":312,"path":324,"seo":325,"stem":326,"updated":327,"__hash__":328},"documentation\u002Fdocumentation\u002Fplans-limits.md","Plans & limits",{"type":7,"value":8,"toc":310},"minimark",[9,35,40,47,51,137,140,144,147,152,211,216,251,256,265,269,272,303,307],[10,11,12,13,17,18,17,21,24,25,28,29,34],"p",{},"Joely has four plans: ",[14,15,16],"strong",{},"Free",", ",[14,19,20],{},"Plus",[14,22,23],{},"Team",", and ",[14,26,27],{},"Enterprise",". 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Only the limit on how many projects an account can own follows the member's own plan.",[36,48,50],{"id":49},"limits","Limits",[52,53,54,72],"table",{},[55,56,57],"thead",{},[58,59,60,64,66,68,70],"tr",{},[61,62,63],"th",{},"Limit",[61,65,16],{},[61,67,20],{},[61,69,23],{},[61,71,27],{},[73,74,75,93,108,121],"tbody",{},[58,76,77,81,84,87,90],{},[78,79,80],"td",{},"Projects owned",[78,82,83],{},"1",[78,85,86],{},"2",[78,88,89],{},"5",[78,91,92],{},"Custom",[58,94,95,98,100,103,106],{},[78,96,97],{},"Team members per project",[78,99,83],{},[78,101,102],{},"3",[78,104,105],{},"Unlimited",[78,107,105],{},[58,109,110,113,115,117,119],{},[78,111,112],{},"Tebex stores per project",[78,114,83],{},[78,116,86],{},[78,118,89],{},[78,120,105],{},[58,122,123,126,129,132,135],{},[78,124,125],{},"AI responses per month",[78,127,128],{},"50",[78,130,131],{},"200",[78,133,134],{},"2,000",[78,136,105],{},[10,138,139],{},"Tickets, messages, knowledge base facts, and customers are unlimited on every plan.",[36,141,143],{"id":142},"features-by-plan","Features by plan",[10,145,146],{},"Each feature unlocks at a plan tier and stays included in the tiers above it.",[10,148,149],{},[14,150,151],{},"Included from Plus:",[153,154,155,162,169,175,181,187,193,199,205],"ul",{},[156,157,158],"li",{},[30,159,161],{"href":160},"\u002Fdocumentation\u002Ftickets\u002Fconfiguration#priorities-and-assignees","Ticket assignees",[156,163,164,168],{},[30,165,167],{"href":166},"\u002Fdocumentation\u002Fteam\u002Fmembers-invitations","Team invitations"," (the Free plan is single-member)",[156,170,171],{},[30,172,174],{"href":173},"\u002Fdocumentation\u002Fteam\u002Froles-permissions","Custom roles and granular permissions",[156,176,177],{},[30,178,180],{"href":179},"\u002Fdocumentation\u002Fintegrations\u002Ftebex#coupons-and-gift-cards","Tebex coupons and gift cards",[156,182,183],{},[30,184,186],{"href":185},"\u002Fdocumentation\u002Fcsat","CSAT surveys",[156,188,189],{},[30,190,192],{"href":191},"\u002Fdocumentation\u002Fportal\u002Fbranding#theme-colors","Portal theme customization",[156,194,195],{},[30,196,198],{"href":197},"\u002Fdocumentation\u002Fportal\u002Fbranding#private-mode","Private portal mode",[156,200,201],{},[30,202,204],{"href":203},"\u002Fdocumentation\u002Fai\u002Fassistant#the-response-delay","Custom AI auto-response delay",[156,206,207],{},[30,208,210],{"href":209},"\u002Fdocumentation\u002Fai\u002Fknowledge#exporting-the-knowledge-base","Knowledge base export",[10,212,213],{},[14,214,215],{},"Included from Team:",[153,217,218,224,230,236,242,248],{},[156,219,220],{},[30,221,223],{"href":222},"\u002Fdocumentation\u002Ftickets\u002Fconfiguration#auto-assign-rules","Auto-assign rules",[156,225,226],{},[30,227,229],{"href":228},"\u002Fdocumentation\u002Fai\u002Fassistant#customizing-the-assistant","Custom AI instructions",[156,231,232],{},[30,233,235],{"href":234},"\u002Fdocumentation\u002Fai\u002Fassistant#ai-message-correction","AI message correction",[156,237,238],{},[30,239,241],{"href":240},"\u002Fdocumentation\u002Ftickets\u002Fmessages#translation-and-ai-correction","Message translation",[156,243,244],{},[30,245,247],{"href":246},"\u002Fdocumentation\u002Fintegrations\u002Fgithub#duplicate-detection","GitHub issue duplicate detection",[156,249,250],{},"Multiple GitHub accounts per project",[10,252,253],{},[14,254,255],{},"Enterprise only:",[153,257,258],{},[156,259,260,264],{},[30,261,263],{"href":262},"\u002Fdocumentation\u002Fportal\u002Fbranding#white-label","White-label portal"," (custom domain, no Joely branding)",[36,266,268],{"id":267},"what-happens-when-you-downgrade","What happens when you downgrade",[10,270,271],{},"Downgrading never deletes data. 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